FAQs
(Frequently Asked Questions)
Check out our frequently asked questions.
We will update our common questions from time to time.
GlobalGPS is a GPS fleet tracking service, provided via the Internet and offered on an all-inclusive monthly-fee basis involving no obligations. It includes free-on-loan GPS tracker, DATA SIM CARD, and unlimited use of the fleet management web software.
No, this device must use a SIM Card.
If you use your own Sim card, please ensure that you have activated “GPRS”transfer service from you mobile carrier. Also, you should acquire your APN Name and The APN of SIM card should be without username and password. Please also pay attention to the charge of GPRS to prevent the occurrence of excessive expense.
It is because the tracker is fixed by GPS through GSM & GPRS service, it must use SIM card to know the accurate location for the moment.
Yes, it is equipped with an internal battery. And its capacity is about 250 mAh.
Minimum 1 and ½ hours per vehicle installation.
It has One (1) year product warranty
Yes, you can view your vehicle if your cellphone has an Internet connection. The tracking site is fully web-based platform, no extra software/apps is needed in this case. You can view it on your computer, tablet or phone.
The device is completely hidden in the vehicle.
Yes the device can be transferred from one vehicle to another. However, a minimal fee charged required.